Pitchers Hospitality Supplies respects our clients/customers privacy. Pitchers is not willing to jeopardize their relationship with their customers/clients by supplying your name, address, email address, credit card information or personal information to any third party without your permission. However, if a situation were to arise where we were required by law or legal process to provide information about a customer we would be obliged to co-operate fully. If you have set up an account with us, purchased from us previously or subscribed to our newsletter, we may update you via email or post on promotions or information that we may feel benefit your business.

Terms & Conditions of Sale

Delivery:
When the goods are delivered to the premises of the buyer or an agent of the buyer they will be deemed to have been delivered. Any Transport nominated by the buyer shall be deemed to be the buyers agent. No claim for loss or Damage during transport or any other claims for short delivery will be recognised unless a claim is made within 7 days following delivery. Pitchers Hospitality Supplies Pty Ltd shall not be liable in any way for any direct or consequential loss arising from late delivery or failure to deliver goods on time.

Orders under $100 to the local area will incur a delivery fee of $5.50
Orders under $150 to non local areas will incur a delivery fee of $8.80
(prices are inclusive of gst)

Claims:
No claims for defective supply will be recognised unless advised to the company within fourteen days of the receipt of the goods. In no circumstances are goods to be returned to the company for credit without prior approval.

Return of Goods:
No goods are to be returned without prior approval. A restocking fee will apply to non stock items or special orders. Product for return must be in its original condition, including packaging , and no claims will be considered (14) days after the date of invoice.

Title:
The risk in goods supplied by the seller to the buyer shall pass to the buyer upon delivery but ownership in them shall not pass to the buyer until the buyer has discharged all outstanding indebtedness to the seller whatsoever. Until payment in full of such indebtedness has been made the buyer acknowledges and agrees that:

  1. The buyer shall, if directed by the seller, store the goods supplied in such a way that it is clear that they are the property of the seller.
  2. The buyer hereby irrevocably gives the seller, its agents or servants, leave and licence without giving notice to enter on and into any premises occupied by the buyer to search for and remove any of the goods supplied to or in which the seller has ownership as foresaid without in any way being liable to the buyer or
    any person or company claiming through the buyer. If the goods or any of them are wholly or partially attached to or incorporated in any other goods the seller may, where practicable, disconnect or server in any way whatsoever as may be necessary to remove the goods.
  3. If the goods have been resold by the buyer prior to payment in full of the outstanding indebtedness of the buyer then the proceeds of such resale shall be the property of the seller but for an amount no more than such indebtedness. The goods still remain the property of the seller until such time that the proceeds are
    given to the seller from any such sale. In the event the buyer cannot settle the resale then the goods remain the property of the seller and the buyer through its own conditions of sale irrevocably gives the seller, its agents or servants, leave and licence without giving notice to enter on and into any premises occupied by the buyer or resale location to search for and remove any of the goods supplied to or in which the seller has ownership as foresaid without in any way being liable to the buyer or any person or company claiming through the buyer.

Payment Terms:
First deliveries are to be COD and then once a credit application has been completed and approved payments are to be made within your 30 days trading terms.

In the event of the buyer being in arrears in payment terms or becoming bankrupt, insolvent, being placed in receivership or liquidation or making an arrangement with creditors, then credit terms are automatically withdrawn and all amounts owing become due for payment immediately. If payment cannot be met then the directors or proprietors listed on the previous page personally guarantee the indebtedness to the seller.

Interest will be charged to all overdue accounts at the current credit card rate.

Account Details for Direct Deposit are:
BSB: 014 669
Account Number: 376919947
Account Name: Pitchers Hospitality Supplies
(Please fax or email remittance)

Please note we also accept Visa & Mastercard for account payments under $2000. No AMEX.